Terms and Conditions — Casino PK Online Gaming Platform, Pakistan

1Definitions

Throughout these Terms and Conditions, the following definitions apply:

"Casino PK" / "the Platform"

Refers to the online gaming website operated at casinopk.bet and all associated mobile applications and services.

"Player" / "You"

Any individual who has registered an account on Casino PK or who accesses the platform's services in any capacity.

"Account"

The personal gaming account opened by a Player upon successful registration at Casino PK.

"Wallet" / "Player Balance"

The PKR balance held within a Player's Casino PK account, comprising real money funds and any applicable bonus funds.

"Real Money Funds"

Pakistani Rupees deposited by the Player via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, or Visa/Mastercard, excluding any bonus funds.

"Bonus Funds"

Promotional credits awarded by Casino PK under specific promotional terms, subject to wagering requirements before withdrawal.

"Wagering Requirement"

The number of times a bonus amount must be wagered on eligible Casino PK games before a withdrawal can be requested.

"KYC"

Know Your Customer — the identity verification process required by Casino PK before processing Player withdrawals.

"Prohibited Territories"

Jurisdictions from which Casino PK does not accept registrations. Players are responsible for verifying local laws before registering.

2Acceptance of Terms

By completing the Casino PK registration process, clicking "I Agree" during account setup, or by placing any bet or making any deposit on the platform, you confirm that:

• You have read and understood these Terms and Conditions in their entirety.
• You accept these Terms and Conditions as a binding legal agreement.
• You have also read and accept Casino PK's Privacy Policy and Responsible Gaming Policy.
• You are acting on your own behalf and not on behalf of any third party.
• You understand that online gaming involves real financial risk and that winnings are not guaranteed.

These Terms and Conditions, together with any game-specific rules published on Casino PK and any promotional terms that apply to specific bonuses, form the entire agreement between you and the Platform.

3Eligibility & Age Verification

Casino PK is an adult gaming platform. The following eligibility requirements are strictly enforced:

3.1 Minimum Age

You must be at least 18 years of age to register an account or place any bet at Casino PK. It is a criminal offence in many jurisdictions for minors to gamble. Casino PK takes underage gambling extremely seriously and reserves the right to request proof of age at any time. Any account found to belong to a player under 18 will be closed immediately and all funds within it will be forfeited.

3.2 Geographic Eligibility

Casino PK is designed to serve players in Pakistan. Players are solely responsible for ensuring that their use of Casino PK does not violate any law or regulation applicable in their jurisdiction. Casino PK does not warrant that its services are legally accessible in any particular location. If you access Casino PK from a jurisdiction where online gaming is prohibited, you do so at your own risk and Casino PK accepts no liability for any consequences.

3.3 Mental Capacity

You must be of sound mind when using Casino PK's services. You must not be under the influence of any substance — including alcohol or medication — that would impair your ability to make informed decisions when placing bets or managing your account balance.

4Account Registration

4.1 One Account Per Player

Each individual is permitted to hold only one Casino PK account. Duplicate accounts — whether registered under the same name, mobile number, email address, device, or payment method — are strictly prohibited. If duplicate accounts are detected, Casino PK will close the additional account(s), cancel any associated bonuses, and may forfeit any balances held across the duplicate accounts.

4.2 Accurate Information

You must provide accurate, complete and up-to-date information when registering at Casino PK. This includes your full legal name, date of birth, mobile number and payment details. Casino PK does not accept registrations under false identities. If information provided at registration is found to be inaccurate, Casino PK reserves the right to close your account and withhold any balance pending investigation.

4.3 Account Security

You are solely responsible for maintaining the confidentiality of your Casino PK username and password. You must not share your login credentials with any other person. Casino PK will not be held liable for any losses resulting from unauthorised access to your account where such access resulted from your failure to keep credentials secure. If you suspect that your account has been accessed without authorisation, you must contact Casino PK support immediately.

4.4 Account Verification (KYC)

Casino PK operates a Know Your Customer (KYC) process in line with responsible gaming and anti-money laundering obligations. You may be asked to provide one or more of the following documents at any time, and will be required to do so before your first withdrawal is processed:

• National Identity Card (CNIC) or valid passport
• Proof of address (utility bill, bank statement dated within 90 days)
• Screenshot or confirmation of the payment method used for deposit
• Selfie photograph holding your identity document

Documents must be submitted in clear, readable format. Casino PK will review KYC submissions within 2 business days. Players are encouraged to complete KYC as early as possible to avoid delays when they wish to withdraw winnings.

5Deposits & Payments

5.1 Accepted Methods

Casino PK accepts deposits via the following methods: Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT transfer, and Visa/Mastercard debit or credit cards. All transactions are processed in Pakistani Rupees (PKR). Casino PK does not accept deposits in foreign currencies. You must only use payment methods registered in your own name.

5.2 Minimum Deposit

The minimum deposit at Casino PK is Rs 500. There is no maximum deposit limit for standard accounts; however, Casino PK reserves the right to apply enhanced due diligence to large deposits.

5.3 Processing Times

Deposits via Easypaisa, JazzCash, NayaPay and SadaPay are credited to your Casino PK wallet instantly upon transaction confirmation from the mobile wallet provider. Bank IBFT deposits are credited within 2–6 hours on business days. Card deposits are credited within minutes subject to your bank's authorisation process.

5.4 Deposit Responsibility

Casino PK is not responsible for delays or failures in deposits caused by your bank, mobile wallet provider, or internet connection. If a deposit is not credited within the expected window, contact Casino PK support with the transaction reference number so we can investigate.

5.5 No Third-Party Deposits

You must only deposit using payment methods in your own name. Casino PK does not accept third-party deposits. If a deposit is received from a payment method not matching the verified account holder's identity, it will be returned and the account may be suspended pending investigation.

6Withdrawals

6.1 Minimum Withdrawal

The minimum withdrawal from your Casino PK account is Rs 500. There is no maximum withdrawal for verified accounts, though large withdrawals may be subject to enhanced review and may be processed in instalments at Casino PK's discretion.

6.2 KYC Requirement

All Casino PK accounts must complete KYC verification before the first withdrawal is approved. Withdrawal requests submitted before KYC completion will be placed in a pending queue until verification is finalised.

6.3 Processing Times

Withdrawals to Easypaisa and JazzCash for fully verified accounts are processed within 15 minutes at any time of day or night, including weekends and public holidays. Withdrawals to bank accounts via IBFT are processed within one working day. Card withdrawals are processed within 2–5 business days depending on the issuing bank.

6.4 Wagering Requirements

If your Casino PK balance contains bonus funds subject to an active wagering requirement, you may not withdraw the bonus funds or any winnings derived from them until the stated wagering requirement is met. Real money funds deposited above and beyond any bonus can typically be withdrawn at any time subject to standard KYC requirements — please check the specific terms of any active bonus on your account.

6.5 Withdrawal Method

Casino PK will process withdrawals to the same payment method used for your most recent deposit where possible. This is a security measure designed to prevent money laundering and protect your funds. If your preferred withdrawal method is unavailable, Casino PK support will arrange an alternative after identity verification.

7Bonuses & Promotions

7.1 General Bonus Terms

All Casino PK bonuses and promotional offers are subject to the specific terms stated at the time the bonus is offered. These specific terms take precedence over any general statements made elsewhere on the platform. Casino PK reserves the right to withdraw, modify or cancel any bonus at any time.

7.2 Wagering Requirements

Unless otherwise stated, Casino PK bonuses carry a wagering requirement of 25x the bonus amount. This means a bonus of Rs 10,000 requires Rs 2,50,000 in eligible bets to be placed before the bonus and any winnings derived from it can be withdrawn. Wagering requirements must be completed within 30 days of the bonus being credited, after which the bonus expires.

7.3 Eligible Games

Not all Casino PK games contribute equally toward wagering requirements. Standard live casino games (blackjack, baccarat, roulette) typically contribute 10%. Andar Bahar, Teen Patti and other live table games contribute 20%. Crash games, virtual sports and slots typically contribute 100%. The exact contribution rates for each game are published in the relevant game's information panel.

7.4 One Bonus at a Time

Casino PK players may hold only one active bonus at a time. You cannot claim a new welcome or deposit bonus while a previous bonus is still subject to active wagering requirements, unless Casino PK explicitly states otherwise in a specific promotion's terms.

7.5 Bonus Abuse

Casino PK actively monitors for bonus abuse. This includes, but is not limited to: creating multiple accounts to claim welcome bonuses more than once; using low-risk wagering strategies designed to clear wagering requirements without genuine gameplay; and coordinating with other players to exploit bonus terms. Confirmed cases of bonus abuse will result in account suspension and forfeiture of all bonus funds and associated winnings.

7.6 Welcome Bonus

Casino PK's welcome bonus is available to new players only, on their first deposit. The welcome bonus cannot be claimed on subsequent deposits. The specific match percentage and cap are as stated on the promotions page at the time of your first deposit. Casino PK reserves the right to amend the welcome bonus offer at any time without prior notice.

8Gaming Rules

8.1 Game-Specific Rules

Each game offered on Casino PK is governed by its own set of rules in addition to these Terms and Conditions. Game rules are available within the game interface before you place any bet. It is your responsibility to read and understand the rules of any Casino PK game before playing with real money.

8.2 Technical Malfunctions

In the event of a technical malfunction, disconnection or error during a Casino PK game, Casino PK will investigate using server logs and game records. Where a malfunction is confirmed to have affected the outcome of a round, Casino PK may void the affected round and return all bets placed in that round. Casino PK's decision in such cases is final. Casino PK shall not be liable for losses attributable to the Player's own internet connection issues.

8.3 Bet Cancellation

Once a bet has been confirmed and accepted by Casino PK's system, it cannot be cancelled. In live dealer games, bets confirmed before the "no more bets" announcement are final. In crash games, bets placed before the round begins are final and subject to the game's auto cash-out or manual cash-out rules.

8.4 Minimum and Maximum Bets

Casino PK sets minimum and maximum bet limits for each game and table. These limits are displayed clearly within the game interface. Casino PK reserves the right to change bet limits at any time. VIP players may be subject to individually negotiated limits — contact Casino PK's VIP team for details.

8.5 Result Disputes

If you believe a Casino PK game result is incorrect, you must raise a dispute within 7 days of the affected round. Contact Casino PK support with the game name, round ID and date/time of the disputed round. Casino PK will investigate and respond within 5 business days. Casino PK's determination following investigation is final.

9Prohibited Conduct

The following actions are strictly prohibited on Casino PK. Violation of any of these rules will result in immediate account suspension and may result in permanent closure and forfeiture of all funds:

• Use of automated software: You must not use bots, scripts, AI assistants, or any automated system to place bets or interact with Casino PK games on your behalf.
• Collusion: You must not conspire with other players to gain an unfair advantage in any Casino PK game. This includes sharing hand information in live games, coordinating bets in crash games, or cooperating in any Ludo or skill-based game format.
• Exploitation of bugs: If you discover a software bug or error that produces unintended results, you must not exploit it and must report it to Casino PK support immediately. Any winnings obtained through exploitation of a known bug will be voided.
• Fraud and chargebacks: Filing fraudulent chargebacks with your bank or payment provider after funds have been used to place bets is a serious offence. Casino PK reserves the right to pursue legal action against fraudulent chargeback claims.
• Money laundering: Using Casino PK to launder funds obtained through illegal means is prohibited and will be reported to the relevant authorities. Casino PK cooperates fully with law enforcement investigations.
• Multiple accounts: Registering more than one Casino PK account for any reason, including to claim bonuses multiple times, is strictly prohibited.
• Misrepresentation: Providing false information during registration, KYC, or in communications with Casino PK support is prohibited and constitutes grounds for account closure.

10Account Suspension & Closure

10.1 Casino PK's Right to Suspend

Casino PK reserves the right to suspend or close any account at any time, with or without prior notice, where we have reason to believe that: the player has violated these Terms and Conditions; the player is engaged in fraudulent activity; the player has provided false information; or the player's account poses a risk to the integrity of Casino PK's gaming operations.

10.2 Balance on Closure

Where an account is closed by Casino PK due to a violation of these terms, any bonus funds and wagering-related winnings will be forfeited. Genuine real money deposits that cannot be linked to any fraudulent activity will be returned to the Player via the original deposit method after investigation is complete, subject to any legally required deductions.

10.3 Voluntary Closure

Players may close their Casino PK account at any time by contacting support. Before closing your account, please ensure all pending withdrawals have been processed and all active wagering requirements have been reviewed. Casino PK cannot reactivate self-excluded accounts during an active exclusion period.

11Responsible Gaming

Casino PK is committed to promoting responsible gaming and preventing problem gambling. All Casino PK accounts have access to the following tools from the moment of registration:

• Deposit Limits: Set daily, weekly or monthly maximum deposit amounts. Reductions take effect immediately; increases take effect after a 24-hour cooling period.
• Loss Limits: Cap the amount you can lose over a defined period.
• Session Alerts: Receive a notification when your session reaches a duration you've set.
• Cool-Off Periods: Temporarily suspend your Casino PK account for 24 hours, 7 days or 30 days.
• Self-Exclusion: Permanently or indefinitely close your account. Self-exclusion cannot be reversed during the exclusion period under any circumstances.

Casino PK supports players who believe they may have a gambling problem. If you or someone close to you is concerned about gambling behaviour, we strongly encourage you to read our full Responsible Gaming guidance and to make use of the tools available on your account.

12Privacy & Data Protection

Casino PK collects, processes and stores your personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions by reference. By registering at Casino PK, you consent to the collection and processing of your data as described in the Privacy Policy.

Casino PK uses your data to: operate your account; process deposits and withdrawals; comply with KYC and AML obligations; communicate with you about your account; improve the Casino PK platform; and send you promotional communications (where you have opted in). We do not sell your personal data to third parties.

All Casino PK transactions and personal data are protected by 256-bit SSL encryption. Our infrastructure is hosted on secured servers with regular security audits.

13Intellectual Property

All content on casinopk.bet — including but not limited to the Casino PK logo, website design, game interfaces, graphics, text, promotional materials and software — is the intellectual property of Casino PK or its licensed partners. You may not copy, reproduce, distribute or create derivative works from any Casino PK content without prior written permission.

You are granted a limited, non-exclusive, non-transferable licence to access and use Casino PK's services for personal entertainment purposes only. This licence does not include any right to commercialise Casino PK content or to use it for any purpose other than personal gaming.

14Limitation of Liability

Casino PK provides its gaming services on an "as is" basis. To the maximum extent permitted by applicable law, Casino PK excludes all warranties, express or implied, regarding the platform's fitness for a particular purpose, uninterrupted availability or freedom from error.

Casino PK shall not be liable for: any loss of winnings, profits or revenue arising from the use of the platform; any indirect, incidental or consequential losses; losses arising from technical failures, service interruptions, or third-party payment processing failures; or losses arising from your failure to comply with these Terms and Conditions.

Casino PK's maximum liability to any individual player in respect of any single incident shall not exceed the value of real money funds deposited by that player in the 30 days preceding the incident. Nothing in these terms excludes liability for fraud, personal injury or death caused by Casino PK's negligence.

15Amendments to These Terms

Casino PK reserves the right to amend these Terms and Conditions at any time. When material changes are made, Casino PK will notify registered players via email or an in-platform notification at least 7 days before the changes take effect. Minor clarifications and non-material amendments may be made without prior notice.

Your continued use of Casino PK's services after amended Terms and Conditions take effect constitutes your acceptance of the updated terms. If you do not accept the amended terms, you must stop using Casino PK's services and close your account before the effective date of the changes.

The most current version of Casino PK's Terms and Conditions is always available at casinopk.bet/terms-conditions. The date of last revision is shown at the top of this page.

16Contact Us

If you have any questions about these Terms and Conditions, or about any aspect of your Casino PK account, please contact our support team:

• Live Chat: Available 24/7 directly on casinopk.bet
• Email: support@casinopk.bet
• WhatsApp: Via the WhatsApp button on the Casino PK website
• Telegram: Join the Casino PK Telegram channel for updates and support

Casino PK's support team operates in both English and Urdu. Average first response time via live chat is under 3 minutes during peak hours. Email responses are provided within 24 hours.

For responsible gaming concerns specifically, please see our dedicated Responsible Gaming page, which contains additional guidance and a direct escalation path to our responsible gaming team.